WHAT WE OFFER
7 Point Hotel Distribution provides a variety of high-end and comprehensive solutions for your electronic distribution needs. We deliver fast and reliable service, and our experts will work with you to customize our offerings to your particular needs.
Whether you are a small motel, a large CBD-based corporate complex or a 6-stay island resort, we have the experience and systems for you.
CLIENT FOCUSED SERVICE
In an industry where 24 hour response times and automated messages are considered "excellent service", 7 Point has differing expectations as to what constitutes fast response times.
We offer and pride ourselves on "within the hour" service for most customer related questions and requests received during normal working hours (and sometimes outside of working hours!).
Whilst we routinely accomplish this, for requests that require back end management from our technology partners, we follow up and update our clients on the progress of their requests to ensure all requests are completed satisfactorily within a timely manner.
INDUSTRY LEADING SYSTEMS
In order to produce results that both we and our clients can be proud of, 7 Point Hotel Distribution have aligned with top tier technology partners to bring exceptional service and results to our clients in an industry that demands both.
With direct contact industry leaders such as Sabre Hospitality Solutions, RMS, HiRum Software Solutions, Siteminder and Levart Distribution Systems just to name a few, you can rest assured that quality systems are the backbone of our
The history of airline reservations systems began in the late 1950s when American Airlines required a system that would allow real-time access to flight details in all of its offices and the integration and automation of its booking and ticketing processes. As a result, Sabre (Semi-Automated Business Research Environment) was developed and launched in 1964.
Sabre's breakthrough was its ability to keep inventory correct in real time, accessible to agents around the world. Prior to this, manual systems required centralized reservation centers, groups of people in a room with the physical cards that represented inventory, in this case, seats on airplanes.
During the 1980s and early 1990s, a significant proportion of airline tickets were sold by travel agents. Flights by the airline owning the reservation system had preferential display on the computer screen. Due to the high market penetration of the Sabre and Apollo systems, owned by American Airlines and United Airlines, respectively, additional systems such as Amadeus, Worldspan and Galileo were created by other airline groups in an attempt to gain market share in the computer reservation system market and, by inference, the commercial airline market.
50 years on from Sabre's implementation, over 600,000 travel agents utilise Global Distribution Systems to the tune of over 200,000,000,000USD in hotel bookings anually and, incredibly, this number continues to grow!
WEBSITE BOOKING ENGINE
There are multitude of designs for booking engines - from a basic design showing all of your room and rate offerings in a grid format, to illustrious flash-laden layouts that can be more confusing than they are beautiful.
Much study and a significant amount of trialing differing layouts has brought us to a point in booking engine design that is comprehensive, yet easy for the customer and carefully designed to increase both the important "look to book" ratio as well as booking value for hoteliers.
Comprehensive channel connection yet still providing reservation staff the ability to control, update and distribute inventory, pricing, restrictions etc in real time from one, easy to manage location.
Efficient distribution management - saving time and allowing your staff to tend to more important matters.